RFL14 - Release of case notes

This is internal guidance for use by entry clearance staff on the handling of refusals for visa applications made outside the United Kingdom (UK). It is a live document under constant review and is for information only.

RFL14.1 Release of case notes to solicitors, applicants, sponsors etc

If / when ECOs receive requests direct from applicants, who have been refused or from third parties, such as solicitors, who are clearly acting on behalf of the applicant, they should release a copy of the original interview notes, if not already issued with the refusal. If ECOs receive requests from a sponsor or a solicitor acting on behalf of an applicant, they should only release case details if it is clear that the applicant has given his / her authority. This need not be written authority although in cases of doubt, it might be prudent to obtain it.

ECOs should ensure that their notes are as full as circumstances allow and contain no confusing personal shorthand. Any abbreviations can be explained in a footnote.