Asylum support agreement

This page explains the conditions you must obey if you are an asylum applicant who receives support from us. For details of the kind of support available, and who can receive it, see Asylum support.

If you meet the requirements to receive asylum support, we will give you a document known as an asylum support agreement, which sets out the terms of your support. You should read this document carefully. You will be asked to sign it to confirm that you understand what you are required to do while you are receiving support and will keep to those conditions.

If you break the conditions, your support may be stopped temporarily or permanently.

The conditions of your support are that you must:

  • travel to the housing we provide as your case owner has arranged;
  • live at the address that is officially approved. You may not live anywhere else;
  • make sure you and your family members follow any rules that apply at the place where you live. Disruptive or violent behaviour, and doing anything that results in deliberate damage to property, will not be tolerated. Violent behaviour may result in a criminal prosecution;
  • collect your cash support once a week, on any day from Monday to Friday, from the post office where it has been arranged;
  • obey any requirements for reporting to us and staying in contact with your case owner; and
  • answer as quickly as possible when the UK Border Agency asks you for information about any aspect of your asylum application.

You must tell your case owner if your circumstances change, such as if:

  • you change your name;
  • any of your dependants reach their 18th birthday;
  • you move to a different address;
  • you get married or divorced, or separate from your partner;
  • you are hospitalised;
  • you, or your partner, become pregnant or have a baby;
  • any of your children leave school, or leave home;
  • any other family members join you in the United Kingdom, or leave you;
  • anyone else joins you in your accommodation or leaves you;
  • you are put in prison;
  • you receive or gain access to money that you had not previously told us about;
  • you receive or gain access to money after selling something; or
  • you no longer want us to provide accommodation for you.

You should inform your case owner in writing, and sign the letter. This will prevent any delay in updating your records.