Jump to content

One Stop Services - South east and central


This page explains what the One Stop Services offer in this region, and where to find them.

The One Stop Services in Kent and East Sussex are run by the Migrant Helpline. It provides support and advice to asylum seekers and refugees resident in Kent and East Sussex. This includes:

  • finding suitable housing;
  • liasing with other agencies such as social services;
  • accessing English language classes;
  • assisting in voucher and support enquiries;
  • accessing legal representatives;
  • helping access training and employment initatives; and
  • assisting in finding school places for children.

The Migrant Helpline website has more information.


  • Brighton

    This One Stop Service is run by the Migrant Helpline.

    Phone: 

    0127 372 3223

    Fax: 

    0127 372 3227

    Address: 

    1st Floor, 11-12 Pool Valley, Brighton, BN1 1NS

    Opening Hours: 

    Tuesday and Friday 1030-1300 and 1400-1600.

  • Chatham

    This One Stop Service is run by the Migrant Helpline.

    Phone: 

    07970 603 814

    Address: 

    Moving Forward, 31 Cross Street, Chatham, Kent, ME4 4LT

    Opening Hours: 

    Monday 1000-1230 and 1330-1600.

  • Dover

    This One Stop Service is run by the Migrant Helpline.

    Phone: 

    0130 421 8723

    Fax: 

    0130 420 3995

    Address: 

    The Rendezvous Building, Freight Service Approach Road, Eastern Docks, Dover, Kent, CT16 1JA

    Opening Hours: 

    Tuesday and Thursday 0900-1600.

  • Gravesend

    This One Stop Service is run by the Migrant Helpline.

    Phone: 

    07976 450 324

    Address: 

    The Methodist Church Hall, Wilfred Street, Gravesend, DA12 2RE

    Opening Hours: 

    Friday 1000-1230 and 1330-1530.

  • Hastings

    This One Stop Service is run by the Migrant Helpline.

    Phone: 

    0142 471 7011

    Fax: 

    0142 471 7098

    Address: 

    48 Havelock Road, Hastings, TN34 1BE

    Opening Hours: 

    Monday, Tuesday, Thursday and Friday 0930-1300 and 1400-1600; Wednesday 1100-1300 and 1400-1600.

  • Margate

    This One Stop Service is run by the Migrant Helpline.

    Phone: 

    07970 603 814

    Address: 

    Cliftonville Community and Training Centre, St Pauls Road, Cliftonville, Margate, CT9 2DB

    Opening Hours: 

    Wednesday 1000-1230 and 1300-1600.

  • Portsmouth

    This One Stop Service is run by Refugee Action.

    Phone: 

    0239 285 7561

    Fax: 

    0239 285 7560

    Address: 

    Suite F3/4, 3rd Floor, Venture Tower, Fratton Road, Portsmouth, PO1 5DL

    Opening Hours: 

    Monday to Friday 0900-1300 and 1400-1630.