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One Stop Services - North east


This page explains what the One Stop Service offers in this region, and where to find it.

This One Stop Service is run by the North of England Refugee Service. It aims to improve the everyday life of asylum applicants and refugees, and to help them become accepted as a part of British society. The North of England Refugee Service website has more information.


  • Middlesbrough

    Help and advice service for newly arrived asylum applicants supported by the UK Border  Agency.

    Phone: 

    0164 221 7447

    Fax: 

    0164 221 0200

    Address: 

    27 Borough Road, Middlesbrough, TS1 4AD

    Opening Hours: 

    Monday, Tuesday, Thursday and Friday 0900-1700; Wednesday 0900-1300

  • Newcastle

    Help and advice service for newly arrived asylum applicants supported by the UK Border  Agency.

    Phone: 

    0191 222 0406

    Fax: 

    0191 222 0239

    Address: 

    19 Bigg Market, Newcastle-upon-Tyne, NE1 1UN

    Opening Hours: 

    Monday, Tuesday, Thursday and Friday 0900-1700; Wednesday 0900-1300

  • Sunderland

    This One Stop Service is run by the North of England Refugee Service.

    Phone: 

    0191 510 8685

    Fax: 

    0191 510 8697

    Address: 

    19 Villiers Street, Sunderland, SR1 1EJ

    Opening Hours: 

    Monday, Tuesday, Thursday and Friday 0900-1700; Wednesday 0900-1300