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One Stop Services - East Midlands


This page explains what the One Stop Service offers in this region, and where to find it.

This one stop service is run by Refugee Action. Its asylum advice teams provide a reception service, as well as an independent advice and advocacy service, for newly arrived asylum applicants supported by the Border and Immigration Agency. It also helps successful asylum applicants to access mainstream services and accommodation. The Refugee Action website has more information.


  • Leicester

    Help and advice service for newly arrived asylum applicants supported by the UK Border Agency.

    Phone: 

    0116 261 6200

    Fax: 

    0116 261 6226

    Address: 

    Chancery House, 7 Millstone Lane, Leicester, LE1 5JN

    Opening Hours: 

    Monday, Tuesday, Thursday and Friday 1000-1300 and 1400-1600.

  • Nottingham

    Help and advice service for newly arrived asylum applicants supported by the UK Border  Agency.

    Phone: 

    0115 941 8552

    Fax: 

    0115 950 9980

    Address: 

    3rd floor, Albion House, 5-13 Canal Street, Nottingham, NG1 7EG

    Opening Hours: 

    Monday, Tuesday, Thursday and Friday 1000-1300 and 1400-1600.