Visa services user panel

This page describes the work of the UK Border Agency visa services user panel, which was established in 2000.

Aim

The user panel's aim is to provide a forum for dialogue with organisations representing users of the entry clearance operation.

Objectives

The user panel's objectives are:

• to improve the user focus of the work of the UK Border Agency visa services, and to ensure that we are aware of and respond to customers' needs; and
• to foster working partnerships with organisations, and improve their understanding of our problems and challenges.

Membership

The user panel consists of representatives from the following organisations:

• Council of British Pakistanis (Scotland)
• English UK
• Hindu Council UK
• Immigration Law Practitioners' Association (ILPA)
• International Bar Association
• Joint Council for the Welfare of Immigrants
• Law Centres Federation
• Law Society
• Muslim Council of Britain
• National Organisation of Asian Businesses
• National Union of Students
• Office of the Immigration Services Commissioner (OISC)
• Refugee Legal Centre (RLC)
• UKCISA
• West Indian Standing Congress