Existing interpreters

This page contains useful information for interpreters who are on our central interpreters unit database.

The unit has sole responsibility for maintaining your details on the database. If you do not notify the unit of these details and we cannot contact you, you may lose work.

Personal details

If any of your personal details (such as your address or phone number) change, you should complete a form to notify the unit. The unit will only accept these changes in writing.

• Change of address form (PDF 89KB opens in a new window).

Bank details

New interpreters must complete a bank details form when they are first registered on the agency panel. If these details change, you must complete a new form to notify the unit.

• Bank details form (PDF 11K opens in a new window)

Security clearance

All interpreters registered on the agency panel must complete a security questionnaire. We will send you this questionnaire.

Fees

See Fees for interpreters for the current list of fees. You should always make a note of the agency officer who booked your assignment. If you have any booking or payment inquiries, you should contact the office that booked you. The central interpreters unit does not deal with payments.

References

You can request a standard reference from the unit. However, this will not specify the number of hours worked.

Monitoring

Interviewing officers are issued with central interpreters unit monitoring forms, which they are asked to complete if they have any comments on the interpreter used in an assignment (because the interpreter performed particularly well or badly, for example). These are not completed for every interview.

Interviews may also be monitored for training and security purposes.