Assisted voluntary returns

The assisted voluntary returns service is operated by Refugee Action as part of their 'Choices' service. Refugee Action is an independent charity with international links.

The 'Choices' service can help you or your family with confidential advice and information if you would like to think about whether to return voluntarily and permanently to your country of origin or to a third country to which you are admissible.

Most reporting centre waiting rooms will also contain leaflets in several languages concerning assisted voluntary returns.

'Choices' service can help you if you:

  • are an asylum seeker;
  • are a refused asylum seeker;
  • have discretionary leave to remain; or
  • are in the UK with no legal status (an 'irregular migrant').

If you decide to return to your home country, 'Choices' service will support you to:

  • plan for your return - for example the journey from the airport to your home town/village, where you will live, what you would like to do, contacting family;
  • give you information on support that may be available in your country (education, employment, training, business packages); and
  • apply for travel documents and pay for the flight.

For families and some others, give you financial support after you have returned.

You will find more information on the 'Choices' website - see link on the right side of this page.

Contact

  • Becket House

    020 7238 0137 (reporting centre enquiries) 020 7238 0131/32 (voluntary departure enquires)

    60-68 St Thomas Street, London, SE1 3QU

  • Belfast

    02890 191 005 (This telephone number is only available on Mondays and Wednesdays)

    Drumkeen House, 1 Drumkeen Complex, Upper Galwally, Belfast, BT8 6TB

  • Cardiff

    029 209 24675

    General Buildings, Ground Floor, 31-33 Newport Road, Cardiff, Wales, CF24 0AB

  • Dallas Court Manchester

    0161 888 4181 or 4182

    UKBA Dallas Court, Units 1 & 2 Dallas Court, South Langworthy Road, Salford, M50 2GF

  • East Midlands

    01509 220 500

    East Midlands Reporting Centre, 10 South Street, Loughborough, LE11 3EY

  • Eaton House

    020 8814 5033

    581 Staines Road, Hounslow, Middlesex, TW4 5DL

  • Electric House

    020 8603 8316

    3 Wellesley Road, Croydon CR0 2AG

  • Glasgow Festival Court

    0141 555 1380

    Festival Court 2, 200 Brand Street, Glasgow, G51 1DH

  • Kent

    01303 247050

    Frontier House, 7 Shorncliffe Road, Folkestone, Kent, CT20 2SH

  • Liverpool Immigration Enforcement Reporting Centre

    0151 213 2825

    6 Union Street, Liverpool, L3 9PP

  • Solihull

    0121 713 3229

    Solihull Reporting Centre, Sandford House, Solihull, B91 3QJ

  • South Yorkshire

    0114 207 2999

    Vulcan House, 6 Millsands, Sheffield, S3 8NU

  • Swansea

    01792 314900

    Ground Floor, E Block, Heol Pentrefelin, Morriston, Swansea, SA6 7HG

  • Tyneside

    0191 376 0494 or 0495

    Ground Floor, Northumbria House, North Shields, NE30 1LN

  • Waterside Court

    0113 386 5985

    Waterside Court, 471 Kirkstall Road, Leeds, LS4 2QB

More contacts