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  • Solihull public enquiry office

    Solihull PEO is situated in Solihull town centre - a 5 minute walk from the railway station.

    Facilities:

    • accessible toilets for disabled customers
    • unisex baby changing room (but children must be supervised by a parent or guardian at all times, as there are no crèche facilities)
    • cafes, shops, restaurants, hotels and the town centre within 5 minutes' walk

    How to find us

    We do not have car parking facilities on site, but there are town centre cars parks within a 5 minute walk of the office.  The John Lewis car park is the closest.

    Bus stops are also nearby and if travelling by train please alight at Solihull Station and follow the signs to the town centre.  We are situated on the right hand side of Station Road, the middle unit in the old brick built building, next to the Bupa Wellbeing Clinic.

    Birmingham International Airport is situated approximately 15 minutes away (by Taxi).

    Map showing Solihull public enquiry office

    If you arrive before your appointment time, our staff will be able to advise you whether your application can be processed early.

    Seating in our waiting area is limited, so please do not bring unnecessary baggage. We request that you do not bring laptops, computers or electrical devices  into the building and you will be required to switch your mobile phone off while you are in the building. All baggage is searched before you are allowed to enter the building. At peak times, non-dependent adults who do not need to accompany you may be refused entry.

    Payment

    For most applications you must pay the fee when you book an appointment. If you do not have to pay in advance for your application and want to pay on the day of your appointment, you must pay by credit or debit card.

    Alternatively, you can pay by post at least 6 working days before your appointment using:

    • a banker's draft; or
    • postal order; or
    • credit or debit card.

    To make the payment, complete the relevant payment form(s) for your application(s), and send the form(s) with the payment to the address shown on each form. You can download the payment forms from the  How much does it cost?   page. Do not include your application form and supporting documents - you must bring these to your appointment.

    If you pay by post using the payment form, please tick the relevant box for the Solihull public enquiry office. When we have processed the payment, we will send you an acknowledgement letter containing a unique payment reference number. You must bring this letter when you attend your appointment, as proof that you have already paid the application fee.

    Contact details

    Book an appointment for our premium service

    Address: 

    Dominion Court, 41 Station Road, Solihull, Birmingham B91 3RT

    Opening Hours: 

    09:00 to 16:00, Monday to Friday, except public holidays. We operate an appointment only system. Our office does not have any refreshment facilities,but you may be allowed to leave the building during the processing time of your application if you wish to do so. We cannot guarantee a decision within 24 hours, but the vast majority of applications are decided within this time. If there is likely to be any delay in deciding your application, we will tell you when you attend your appointment.


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