Asylum support customer contact centre

The asylum support customer contact centre can answer general enquiries from supported asylum seekers in relation to their weekly cash support, accommodation or emergency cash payment requests. Advisors can also provide information in relation to discontinuation of support enquiries and to failed asylum seekers who are supported under section 4. Our current average customer waiting time is approximately 3 minutes. Your wait may be longer if you call at the beginning of the week.  

Phone: 

Opening Hours: