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  • Glasgow public enquiry office

    Facilities:

    • public pay phones
    • accessible toilets for disabled customers

    There is limited space in our waiting room, and we have no additional facilities. We recommend that you do not bring your children with you to your appointment, unless they are required to attend as part of a biometric enrolment application.

    Staff at the office have developed and follow a code of conduct (108KB opens in a new window).

    How to find us

    Map showing Glasgow public enquiry office

    Payment

    For most applications you must pay the fee when you book an appointment. If you do not have to pay in advance for your application and want to pay on the day of your appointment, you must pay by credit or debit card.

    Alternatively, you can pay by post at least 6 working days before your appointment using:

    • a banker's draft; or
    • postal order; or
    • credit or debit card.

    To make the payment, complete the relevant payment form(s) for your application(s), and send the form(s) with the payment to the address shown on each form. You can download the payment forms from the How much does it cost? page. Do not include your application form and supporting documents - you must bring these to your appointment.

    If you pay by post using the payment form, please tick the relevant box for the Glasgow public enquiry office. When we have processed the payment, we will send you an acknowledgement letter containing a unique payment reference number. You must bring this letter when you attend your appointment, as proof that you have already paid the application fee.

    Contact details

    Book an appointment for our premium service

    Address: 

    Festival Court, 200 Brand Street, Govan, Glasgow G51 1DH

    Opening Hours: 

    09:00 to 15:00, Monday to Friday, except public holidays. Doors close at 15:00, but applications made before this time will be processed on the same day.


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