Biometric residence permits (BRP)

If there is an issue with the delivery of your biometric residence permit, email: 
BRPDelivery@homeoffice.gsi.gov.uk

If the information held on your permit is untrue, misleading or incomplete, someone has used your permit, or your permit has been damaged or tampered with, email:
BRPError@homeoffice.gsi.gov.uk

To report the loss or theft of a  permit, email: 
BRPLost@homeoffice.gsi.gov.uk

If you are an employer, you can use our online service to check an employee's right to work in the UK by using their biometric residence permit,

If you do not have email access, you can post your enquiries by Freepost to:

    Freepost RRYX-GLYU-GXHZ
    Returns Unit
    PO Box 163
    Bristol
    BS20 1AB

To apply for a replacement biometric residence permit outside the UK, see Applying for a replacement biometric residence permit visa.